How to switch to e-statements
With possible mail delays, switching to e-statements is a quick and easy way to stay up-to-date and never miss a payment.
ATB Personal
Switching to e-statements is a great way to reduce paper clutter and access your statements more quickly. Plus, you'll avoid potential mail disruptions and ensure you get your statement on time, every time.
Please note: Switching to e-statements is only available on the desktop version of ATB Personal. It is not currently available in the ATB Personal app.
- Log in to ATB Personal web (Desktop site only)
- Click your name in the upper right-hand corner of the screen.
- Click "Settings" from the drop-down menu.
- Click "Statement preferences".
- Click "Manage statement preferences".
- Under "Delivery method," choose "E-statement."
- You're all done! You'll now receive your statements electronically.
You can also call our Client Care team at 1-800-332-8383 or visit your nearest branch to switch to e-statements. To view and download your e-statements follow these steps.
ATB Business
To switch to e-statements in ATB Business:
- Log in to ATB Business (Desktop site or Mobile app)
- In the navigation bar, click "Accounts."
- From the drop-down menu, click "Manage Statements."
- Select the account for which you want to switch to e-statements.
- Under "Delivery method," choose "E-statement."
- You're all done! You'll now receive your statements electronically.
If you cannot access this functionality, or don't see the accounts you want to manage statements for, contact your Administrator to review and update your entitlements.
If you are an Administrator and require assistance, please call ATB Business Solutions at 1-877-363-4855.