Branch & agency planned closures

Holiday Date observed EFT & External Transfer Processing
New Year's Day Wednesday, January 1, 2025 Files with due dates ranging from Dec 31, 2024 to Jan 2, 2025 must be submitted by Dec 31, 2024 prior to 5:30 PM MT
Family Day Monday, February 17, 2025 Processed as usual
Good Friday Friday, April 18, 2025 Files with due dates ranging from April 18 to April 21, 2025 must be submitted by April 17, 2025 prior to 5:30 PM MT
Victoria Day Monday, May 19, 2025 Files with due dates ranging from May 17 to May 20, 2025 must be submitted by May 16, 2025 prior to 5:30 PM MT
Canada Day Tuesday, July 1, 2025 Files with due dates ranging from July 1 to July 2, 2025 must be submitted by June 30, 2025 prior to 5:30 PM MT
Civic holiday Monday, August 4, 2025 Processed as usual
Labour Day Monday, September 1, 2025 Files with due dates ranging from August 30 to Sept 2, 2025 must be submitted by August 29, 2025 prior to 5:30 PM MT
National Day for Truth & Reconciliation Tuesday, September 30, 2025 Files with due dates ranging from Sept 30 to Oct 1, 2025 must be submitted by Sept 29, 2025 prior to 5:30 PM MT
Thanksgiving Day Monday, October 13, 2025 Files with due dates ranging from Oct 11 to Oct 14, 2025 must be submitted by Oct 10, 2025 prior to 5:30 PM MT
Remembrance Day Tuesday, November 11, 2025 Files with due dates ranging from Nov 11 to Nov 12, 2025 must be submitted by Nov 10, 2025 prior to 530 PM MT
Christmas Day Thursday, December 25, 2025 Files with due dates ranging from Dec 25 to Dec 29, 2025 must be submitted by Dec 24, 2025 prior to 5:30 PM MT
Boxing Day Friday, December 26, 2025 See above
New Year's Day Thursday, January 1, 2026 Files with due dates ranging from Dec 31, 2025 to Jan 2, 2026 must be submitted by Dec 31, 2025 prior to 5:30 PM MT
Holiday Client Care hours
Christmas Eve (Wednesday, December 25, 2025) Closed at 9pm
Christmas Day (Thursday, December 25, 2025) Closed
Boxing Day (Friday, December 26, 2025) Open at 7am
New Year's Eve (Wednesday, December 31, 2025) Closing at 9pm
New Year's Day (Thursday, January 1, 2026) Closed, Reopening at 7am on Friday, January 2, 2026

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