Privacy and Security

Passkey Authentication

Secure your ATB accounts with passkey login: Easy, fast and safe.

Passkey login offers secure, convenient client access to ATB accounts. With advanced encryption and biometric authentication, enjoy peace of mind knowing your financial information is protected.

Why should I use passkeys?

Passkeys are easy to use

Authenticate and log in using your mobile device’s biometrics capabilities and eliminate the need to remember a password.

Passkeys are safe

With biometric authentication and encryption built in, passkeys reduce the risk of phishing and hacking.

Passkeys are convenient

Coming in August 2024 - Passkeys provide quick and easy access to your accounts: simply use your biometrics for seamless authentication.

How passkeys work

Passkeys work by combining your biometric data, such as fingerprint or facial recognition (i.e., Face ID®) with encryption. When logging into ATB’s mobile applications with passkeys, your biometric data verifies your identity, and the encrypted passkey logs you in without the need for a password. 

Passkeys will launch throughout August 2024 and will be available on many of ATB’s mobile applications, including ATB Personal, ATB Business and ATB Prosper.

Passkey Features

Login with speed

Save time. Simply select your passkey account and scan your fingerprint or face without entering your username and password.

Syncs across devices

Passkeys sync across devices with the same Google or iCloud accounts. This means multiple mobile devices can be used to login with the same biometrics.

Improved encryption

With passkeys, sensitive data is encrypted preventing unauthorized access.

User friendly

Passkey log in significantly simplifies the login experience.

Improved security

When you use a passkey you reduce the risk of phishing and attacks that rely on passwords or one-time passcodes that can be intercepted.

Reduced user error

Gone are the days of misspelling your username or password. Using passkeys avoids mistypes on your mobile device.

Frequently Asked Questions

Passkey Login offers secure, convenient access to your ATB accounts. Using advanced encryption and biometric authentication, passkeys reduce the risk of phishing and hacking.

Passkeys use your mobile device’s biometric sensors to verify your identity. After completing your authentication, an encrypted key grants you access to your ATB accounts without the need for a password. iOS users will be required to use iCloud Keychain and Android users will need Google Password Manager to manage and enrol their passkeys. More information is available on the Apple and Google websites.

Simply navigate to the app settings, enrol and authenticate your passkey or follow the prompts presented on the ATB Personal/Business/Prosper mobile banking application login screens.
In ATB Personal, go to More>Security settings>Passkey settings
In ATB Business, go to Profile & Settings>Passkey settings
In ATB Prosper, go to Profile>Passkey settings 

Passkeys are more secure than passwords, phish resistant and they’re safe and convenient to use. A password could be exposed in a data breach, unlike a passkey and they’re stronger by default since they can’t be guessed and never leave your device.   

Using passkeys is entirely free and is part of ATB’s commitment to keeping your money and identity safe.

Yes, clients will still be challenged via 2FA when using passkeys.

On ATB’s 3 digital mobile banking applications:

  1. ATB Personal (iOS and Android)
  2. ATB Business (iOS and Android)
  3. ATB Prosper (iOS and Android)

Previously configured biometrics will no longer be available and you will need to enrol in passkeys. Passkeys are an enhancement to the use of biometrics that was previously offered on ATB’s digital mobile banking applications. Your phone/iPad®/tablet’s biometrics will be used along with additional encryption software for enhanced security.

Yes, passkeys are compatible with iOS and Android devices. Devices must be running iOS 16 or Android version 9 or higher to use passkeys. More information is available on the Apple and Google websites.

Need help?

Our Client Care team will be happy to assist.